Returns & Exchanges

At Teddy Baldassarre, we want you to be completely satisfied with your luxury timepiece or accessory; therefore, we offer a 7-day return window for items in unworn, original condition with all security tags intact.

1

Initiate Your Request

Contact our client advisor team via our online portal or email to request a Return Merchandise Authorization (RMA) number within 7 days of delivery.

2

Prepare the Package

Securely pack the item in its original brand packaging, including all warranty cards, booklets, and protective plastics, ensuring the security seal remains unbroken.

3

Ship with Insurance

Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location to ensure your high-value return is fully insured.

4

Inspection and Refund

Once our watchmaking experts verify the item's condition, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing